Glow by Silke

This usually means two things: USPS didn't scan your package yet or your order is still waiting to be picked up by the carrier. If you see this status for a long time (3-4 days), feel free to shoot us an email at contact@glowwithsilke.shop. We will investigate that for you.

You won't be able to cancel or edit an order manually. Please contact us at contact@glowwithsilkehair.shop immediately after you spotted a mistake in your order or changed your mind. We will cancel or edit the order for you. 

We process orders within 24 hr after they've been placed on weekdays. Sleek'e team doesn't work weekends (good rest is important!) so orders placed after 12 PM on Friday will be processed Monday.While most orders ship on-time, your order could experience shipping and/or fulfillment delays due to various reasons beyond our control. All delivery times are estimates and are not guaranteed. Shipments may be affected by weather-related delays, carrier limitations or other events outside of our control.Estimates below are only applicable to the contiguous US and do not include international shipping, PO boxes or military bases unless otherwise stated.

We send with USPS and FedEx depending on the items you ordered and the area you live in.